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Frequently Asked QuestionsFrequently Asked Questions
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Watford t: 01923 222045
Chigwell t: 020 8500 2644
Addlestone t: 01932 858551
Is TopGolf a golf simulator?
Is TopGolf a driving range?
Can anyone play?
Does the golf ball fly the same as a normal golf ball?
Why do I have to join?
What is the ‘I.D. BALL System’?
Is TopGolf designed to replace the traditional golf course?
Can I just practice?
Is TopGolf the only game?
What are the targets like?
I don't know how to hit a golf ball, where do I start?
I haven't got any golf clubs, can I hire some?
How does the computer screen know who hit which ball?
Can I score a 'hole-in-one'?
Can I play on my own?
How do I compare my score to other players?
What do I wear to play TopGolf?
Is it expensive to play TopGolf?
Is TopGolf suitable for 'corporate' or 'charity' events'?
Is TopGolf suitable for children's parties?
Who invented TopGolf?
Is there anything similar in existence elsewhere in the world?
Is the technology patented and protected?
 
Is TopGolf a golf simulator?

NO. Nothing is simulated! TopGolf is played at a state-of-the-art golf driving range, using real golf balls, real golf tees and real golf clubs.

Is TopGolf a driving range?
YES… but more sophisticated. A microchip inside each golf ball at TopGolf provides instant feedback to a screen in each player’s bay about how far the ball was hit and the accuracy of each shot.
 
Can anyone play?
YES, providing they are able to swing a golf club. The game is designed for beginners to professionals. The age range recommended is from 5 to 105!
 
Does the golf ball fly the same as a normal golf ball?
YES, it is a premium golf ball. Extensive flight testing in the USA proves TopGolf’s premium golf balls behave exactly the same as golf balls used by top golfers all over the world.
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Why do I have to join?
Upon joining, each member is given a smart card. The card enables the microchip inside each ball to be allocated to you each time you play.
 
What is the ‘I.D. BALL System’?
The I.D. BALL System consists of Compaq computers, and computer software, that is designed to allocate and track your balls. Various sensors are strategically placed in golf ball dispensers, targets, and mats, in order to enable the game of TopGolf to be played.
 
Is TopGolf designed to replace the traditional golf course?
NO. TopGolf is encouraging more people to take up the wonderful sport of golf. TopGolf is a great way of getting started, improving your golf skills and having fun.
 
Can I just practice?
YES. A number of the world’s elite golfers have played at TopGolf. And whilst you don’t have to go for a score, nearly all golfers find the challenge and excitement of a game, together with the feedback of distance and accuracy, to be invaluable to their golf improvement.
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Is TopGolf the only game?
TopGolf is the flagship game, however there are other fun games designed to test your skill and increase your enjoyment. The additional games require players to hit specific targets in a certain order. Some of the games focus on the targets near the bays, whilst other games focus on targets further away.
 
What are the targets like?
There are 11 I.D. BALL targets, which are designed to capture and track golf balls. The targets are the size of an average golf green. They are positioned from as near as 25 yards from your bay to as far away as 250 yards.
 
I don't know how to hit a golf ball, where do I start?
Approximately half of our members aren’t golfers. Many hadn’t hit a golf ball before they came to TopGolf. We give free advice on how to hold and swing a golf club. This will get you started but if you want proper lessons from a golf professional, the TopGolf Academy will be only too pleased to help you.
 
I haven't got any golf clubs, can I hire some?
Golf clubs are loaned free of charge. Men’s, ladies’ and junior clubs are available.
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How does the computer screen know who hit which ball?
A tiny microchip inside each of your TopGolf balls contains your name. The golf balls are tracked by a system called 'The I.D. BALL System'.
 
Can I score a 'hole-in-one'?
YES. Each target that is 50+ yards away, contains a standard 4.25 inch 'golf hole' right in front of the flag, in the centre of the target green. The screen in your bay will indicate if you score a hole-in-one.
 
Can I play on my own?
Of course. You can have up to five players in each bay, but it is still great entertainment playing on your own because you can compare your score with everyone else on the range as well as your previous scores.
 
How do I compare my score to other players?
At the end of every game, the screen in your bay will show the leader board, and highlight your name if you are on it. There is a leader board for the highest scores of the day as well as one for the best ever scores. There are separate leader boards for ladies and juniors.
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What do I wear to play TopGolf?
There are no dress codes at TopGolf.
 
Is it expensive to play TopGolf?
Compared to leisure activities such as tenpin bowling, it is perceived as excellent value. To keep the cost per game down, it is possible to pre-buy multiple games and if you play at off-peak times, the cost per game can be even lower. Price lists and special offers for TopGolf can be viewed from each sites page on the left hand menu.
 
Is TopGolf suitable for 'corporate' or 'charity' events'?
YES. TopGolf is perfect for entertaining any group of individuals who are looking for a bit of fun, excitement and a challenge. Prizes and trophies can be awarded to teams or individuals for that extra competitive edge.
 
Is TopGolf suitable for children's parties?
YES. TopGolf is ideal, but we recommend a minimum age of about seven.
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Who invented TopGolf?
A 100% British company, based in Middlesex, called World Golf Systems Ltd, have spent 4 years perfecting the technology behind TopGolf.
 
Is there anything similar in existence elsewhere in the world?
TopGolf is a world first.
 
Is the technology patented and protected?
Yes. Patents have been filed worldwide.